Key Contact

Samuel Elwood
[email protected]

(619) 260-5414

Staff and Administrator Reassignment

  • The cell phone and associated number belong to the specific site and are funded by the site's budget.
  • When changing sites, new cell phones will be issued as per availability or purchased by the new site department.
  • This ensures continuity of communication and efficient resource use across all our sites.

District iPhone Return

  • If "Find my iPhone" is active, please remove the device from your account.

  • Remove any screen lock that may be on device

  • Reset device back to factory settings by going to Settings>General>Reset>Reset all content and settings

  • Notify Telecommunications of user change or to disconnect service, by sending an email to [email protected]

  • If returning the cell phone, please send via District mail to IMC Annex A


For technical support, please call the IT Service Desk at 619-209-HELP (4357) between 7:00am and 5:00pm, Monday thru Friday.

You can also submit requests for assistance through the Freshservice IT Self-Service Portal at