Employee Engagement

Employee engagement is the involvement and enthusiasm of employees in their work and workplace. Employees can become engaged when their basic needs are met and when they have a chance to contribute, a sense of belonging, and opportunities to learn and grow.

Engaged employees:

  • know the scope of their job
  • thrill in the challenge of their work every day
  • are in roles that use their talents
  • always look for new and different ways of achieving the outcomes of their role

Engagement: The Three Types of Employees

Employees can be segmented into three fundamental psychological conditions of engagement that are behaviorally predictive. 


Engaged employees are highly involved in and enthusiastic about their work and workplace. They are psychological “owners,” drive performance and innovation, and move the organization forward.

Not Engaged

Not engaged employees are psychologically unattached to their work and company. Because their engagement needs are not being fully met, they’re putting time — but not energy or passion — into their work.

Actively Disengaged

Actively disengaged employees aren’t just unhappy at work — they are resentful that their needs aren’t being met and are acting out their unhappiness. Every day, these workers potentially undermine what their engaged coworkers accomplish.