Student Device Support

Family Support Phone Numbers

Families can call 619-260-2460 between 8am - 4pm, Monday - Friday, to learn about the multiple internet service options available for students. For online learning support, families can call 619-732-1400 between 7am - 5pm, Monday - Friday. It the device cannot be fixed, the student can exchange it at school.

1:1 Toolkit for Administrators

To support site leaders, the Instructional Technology Department developed a tool kit of resources to include:

  • A sample schedule of what tasks need to be accomplished by when.
  • Support for Destiny, Distribution Day, and how to set up an exchange center at your site.
  • Slides to share vision and logistic during welcome back with staff.
  • Digital Citizenship lessons and laptop care lessons for teacher.
  • Family communication.
  • Chromebook troubleshooting tips.
  • 1:1 Overview video.

For additional information, refer to the 1:1 Dashboard.