Admin

Reference Materials

24/7/365 SchoolMessenger Presence Website Support:
Very helpful and quick
Phone - 800-920-3897

Online chat/web form/live web session:
https://www.schoolmessenger.com/support

Email: support@schoolmessenger.com
For non emergency updates to your site that can wait. They will create a ticket and address your concerns as soon as they can

SchoolMessenger Presence ResourceCentral:
Find videos, documentation, and additional training opportunities https://resourcecentral.schoolmessenger.com/presence/presence_guides

SDUSD Website Training Recordings - Watch Anytime:
2 cms editing sessions and 1 Q&A
https://drive.google.com/drive/folders/1yTuiWxjOx5J3cSSmKluFPyarsirMgov4?usp=sharing

All Site Administrators, or anyone responsible for maintaining the back end of the system, should review the following video to learn more about site permission, text editor icons, users, groups, etc:
https://resourcecentral.schoolmessenger.com/cms/one.aspx?portalId=207407&pageId=68427561